Our horticultural consultation service is designed to be convenient and accessible. To get started, simply visit our website and purchase the consultation package that is appropriate for your space and needs.

Within 24 hours, our team then sends an intake form link to the email used at purchase. Once completed, one of our experienced horticulturists reviews the information and begins crafting your personalized consultation package. This can take between 48-72 hours from the time we receive your completed intake form.

Once finished we send over PDF’s of your guides and any supplemental readings requested to the same email as stated previously. Each package includes two months of continued support, starting the day you receive your consultation package.

During the intake process we ask you please provide your name, email, and details such as the types of plants or issues you're dealing with, the location of your plants or garden, and any relevant photos. The more information you provide, the better we can tailor our advice to your specific needs.

While we may not physically visit the site, we use a combination of detailed client information, photos, and continuing support to make accurate recommendations.

Each consultation package includes two months of continuing support, from the time you receive your first consultation package. Support can be accessed via email, at giynyc@gmail.com, or through our Contact Page. We also offer Premium Packages for an additional $25, which extends the continuing support window to six months from the time you receive your consultation package. Response time for continued support is 24 hours.

Our experienced horticulturists are skilled at remote assessments and can provide valuable insights based on the information you provide, so the more detailed the better!